FAQ

General

You must first create a subscription. Hits are generated when:
  • the subscribed web page has been updated, and
  • the new content matches your filter criteria.

Hits

This may be because the filter is set too narrow or that the web page hasn't been updated. You can test your filter in the filter tester.
Go to your hit list.
  1. Go to your hit list.
  2. Click on the headline link above the respective column you want to sort by.
  1. Go to your hit list.
  2. In the list, click on the content link for the hit.
  1. Go to your hit list.
  2. In the list, click the red X symbol.

Subscriptions

  1. Go to your hit list.
  2. In the list, click on the subscription name for the hit.
Filters are made up of one or several regular expressions. A regular expression describes a search pattern.
  • It can be as simple as a word, eg. coffee,
  • or as complex as matching an email address ^([a-zA-Z0-9_\-\.]+)@((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.)|(([a-zA-Z0-9\-]+\.)+))([a-zA-Z]{2,4}|[0-9]{1,3})(\]?)$
To learn more about regular expressions read here. You can also try our filter tester.
  1. Go to your subscription list.
  2. Click on the headline link above the respective column you want to sort by.
  1. Go to your subscription list.
  2. In the list, click on the subscription's name.
  1. Go to your subscription list.
  2. In the list, click the pen symbol.
  1. Go to your subscription list.
  2. In the list, click the red X symbol.

Account

Because your Informant account is linked to your Google account, you can not change email address. You can however create a new Informant account with another Google account.
Minimum 10 Subscriptions - see Plan for prices
  1. Go to your Account page.
  2. Fill out the form and choose how many Subscriptions you need (10-100).
  3. Submit.
You can increase or reduce your plan at any time.
  1. Go to your Account page.
  2. Click Manage Billing to be taken to the billing portal (you must have an existing payment plan for this option to appear).
  1. Go to your account page.
  2. Press the Download Data button.
  1. Go to your account page.
  2. Press the Delete Account button.